Ebony and Chrome Shipping & Returns

We dispatch all orders within 1-2 business days.

Exclusions may apply to pre-order items, or items that are made to order. This will be stated in the item description.

ARCHFASHION makes returns simple.

All full priced items from Ebony and Chrome can be returned for a refund within 14 days of delivery. Excludes sale items.

Refunds are issued into the same account that you paid with, and do not include the shipping price.

• All items from Ebony and Chrome can be returned for an exchange within 14 days of delivery.

*Exclusions may apply to items for hygiene purposes. This will be stated in the item description.

To return your item/s, simply sign in to your ARCHFASHION account, then click on Purchases to submit your return.

Returns must adhere to the following conditions:

1. Items you wish to return must arrive at the boutique within 14 days of the date you receive the order.
2. Items must be returned as immaculately as they are sent out. The item must not be worn, washed, altered, damaged, taken to Wet 'N' Wild (or any other theme park), and any original swing tags and packaging must be intact.
3. You will be required to enter a tracking number to submit your return. You are responsible for your returned items until the boutique receives them.

The one downside to having immaculate taste is that others might cotton on and want what you're having (When Harry Met Sally, anyone?).

In the event that an item you purchased sells out on the shop floor before your order is processed, we will provide an immediate refund, and issue you with an exlusive 20% discount for any purchase in the next two weeks.